IT Service Visibility
SLIC
Service Health visibilty
- KPIs
- Multitechnology
- Cause & effect
- Business Impact
more
SharkMon
DPA /KPIs
deep packet analysis monitoring – every IT protocol
KPIs for IT Services
- data import from different data sources
- incident Analysis and anomalie detection
- service status impact (business ; technology)
- Aggregation and correlation of multi-technology and non-tech values into central key figures / KPI
Incident Processing
- Daten realtime auswerten
- Incidents erkennen und korrelieren,
- Auswirkung erkennen – Abhängigkeiten zuordnen
- System-Learning und Prediction
One View360
Integration of IT metrics, user experience, business metrics
showing the impact of technologies on each other – and on business success
OneView360 visualizes at a glance
- the status of an individual or all business IT services operated
- the technical and business-relevant parameters
- the influence of technology key figures on business or production
Deep Packet Monitoring
PCAP files as a source for network, application and service monitoring
- Network packet analysis for any IT key figures in network packets
- PCAP files as a monitoring source
- Network packet data on IT service KPIs