Solutions for

IT service visibility


IT Service Management & #8211; Workflows, reporting, visibility. Automated SLA reporting.



Deep Packet Analysis for PCAP Files, long time monitoring with user defined protocol metrics.


KPI for IT services


  • Automated workflows for importing raw data from different data sources
  • Analysis of technology data for performance and anomalies
  • Aggregation and correlation of multi-technology and non-tech values in central key figures / KPIs
  • automated creation of SLA reports


Incident processing

  • Evaluate data in real time
  • Detect and correlate incidents,
  • Recognize effect & #8211; Map dependencies
  • System-Learning  und Prediction


One view

Integration von IT Kennzahlen, User-Experience, Business Kennzahlen zeigen den Impact von Technologie aufeinander – und auf  IT-Geschäftsdaten

OneView360 visualizes at a glance

  • the status of an individual or all business IT services operated
  • die technischen und  geschäfts-relevanten Parameter
  • den Einfluss von Technologie-Kennzahlen auf das Business oder Produktion

Deep packet monitoring

PCAP files as a source for network, application and service monitoring

  • Network Packet Analyse auf beliebige IT Kennzahlen in Netzwerk-Packeten
  • PCAP files as a monitoring source
  • Network Packet-Data zu IT-Service-KPIs





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