Solutions for
IT service visibility
Slic
IT Service Management & #8211; Workflows, reporting, visibility. Automated SLA reporting.
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SharkMon
Deep Packet Analysis for PCAP Files, long time monitoring with user defined protocol metrics.
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KPI for IT services
- Automated workflows for importing raw data from different data sources
- Analysis of technology data for performance and anomalies
- Aggregation and correlation of multi-technology and non-tech values in central key figures / KPIs
- automated creation of SLA reports
Incident processing
- Evaluate data in real time
- Detect and correlate incidents,
- Recognize effect & #8211; Map dependencies
- System-Learning und Prediction
One view
Integration von IT Kennzahlen, User-Experience, Business Kennzahlen zeigen den Impact von Technologie aufeinander – und auf IT-Geschäftsdaten
OneView360 visualizes at a glance
- the status of an individual or all business IT services operated
- die technischen und geschäfts-relevanten Parameter
- den Einfluss von Technologie-Kennzahlen auf das Business oder Produktion
Deep packet monitoring
PCAP files as a source for network, application and service monitoring
- Network Packet Analyse auf beliebige IT Kennzahlen in Netzwerk-Packeten
- PCAP files as a monitoring source
- Network Packet-Data zu IT-Service-KPIs