Solutions for

IT service visibility

Slic

IT service management - workflows, reporting, visibility. Automated SLA reporting.

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SharkMon

Deep Packet Analysis for PCAP Files, long time monitoring with user defined protocol metrics.

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KPI for IT services

 

  • Automated workflows for importing raw data from different data sources
  • Analysis of technology data for performance and anomalies
  • Aggregation and correlation of multi-technology and non-tech values in central key figures / KPIs
  • automated creation of SLA reports

 

Incident processing

  • Evaluate data in real time
  • Detect and correlate incidents,
  • Recognize the impact - assign dependencies
  • System-Learning  und Prediction

 

One view

Integration von IT Kennzahlen, User-Experience, Business Kennzahlen zeigen den Impact von Technologie aufeinander - und auf  IT-Geschäftsdaten

OneView360 visualizes at a glance

  • the status of an individual or all business IT services operated
  • die technischen und  geschäfts-relevanten Parameter
  • den Einfluss von Technologie-Kennzahlen auf das Business oder Produktion

Deep packet monitoring

PCAP files as a source for network, application and service monitoring

  • Network Packet Analyse auf beliebige IT Kennzahlen in Netzwerk-Packeten
  • PCAP files as a monitoring source
  • Network Packet-Data zu IT-Service-KPIs

 

 

 

 

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